Premier Property Consultancy Pte Ltd (“Premier Property”, “we”, “us”, or “our”) respects your privacy and recognises the importance of protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2012 (the “PDPA”) of Singapore.
1. Scope of Policy
This policy applies to all personal data collected, used, disclosed, or processed by Premier Property during our operations as a managing agent. It covers personal data of individuals including, but not limited to, owners, tenants, council members, contractors, vendors, and employees.
2. Collection of Personal Data
We collect personal data that is relevant and necessary for our business functions and obligations under the Building Strata Management Act (BSMA) and related regulations. The types of personal data we may collect include:
- Full name, NRIC, FIN, or passport number
- Contact details such as address, email, and telephone number
- Property ownership and tenancy details
- Vehicle registration numbers
- Financial information for payment or billing purposes
- CCTV footage, visitor logs, and access card records within managed properties
- Any other personal data reasonably required for estate management, maintenance, and compliance purposes.
We may collect your personal data through:
- Forms (digital or physical) that you submit to us
- Correspondence via email, phone, or in person
- CCTV or security systems within managed properties
- Engagement with our employees or service portals
- Third-party sources such as MCSTs, managing councils, government agencies, or service providers.
3. Purpose of Collection, Use, and Disclosure
We collect, use, and disclose personal data for purposes including but not limited to:
- Managing and administering the estate and common property
- Communicating with owners, residents, and council members
- Processing payments, maintenance fees, and financial transactions
- Facilitating meetings, general meetings, and notices under the BMSMA
- Engaging contractors, vendors, and service providers for estate works
- Managing access control, visitor entry, and security monitoring
- Complying with legal, regulatory, and contractual obligations
- Handling feedback, disputes, and investigations
- Internal record keeping and audit purposes.
We may disclose personal data to:
- The Management Corporation Strata Title (MCST)
- Council members, auditors, and appointed professionals
- Government authorities or law enforcement agencies where required
- Vendors, contractors, and IT service providers engaged by us
- Financial institutions for payment processing.
4. Consent
By providing your personal data to us, you consent to our collection, use, and disclosure of your personal data for the purposes stated in this Policy. You may withdraw your consent at any time by providing reasonable notice in writing to our Data Protection Officer. However, please note that withdrawal of consent may affect our ability to continue to provide certain services to you.
5. Accuracy and Retention
We take reasonable steps to ensure that the personal data we hold is accurate and up to date.
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
6. Protection of Personal Data
We implement reasonable security arrangements to protect personal data in our possession against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
These include administrative, physical, and technical safeguards appropriate to the level of sensitivity of the data.
7. Access and Correction Requests
You may request access to your personal data held by us or request correction of any inaccurate or incomplete data. Such requests should be submitted in writing to our Data Protection Officer (DPO). We may require you to verify your identity and may charge a reasonable administrative fee for access requests.
8. Use of Cookies and Website Data
If you visit our website, we may collect information through cookies or similar technologies to enhance your browsing experience. You may adjust your browser settings to disable cookies, but this may affect the functionality of certain features.
9. Third-Party Links
Our website or correspondence may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party websites and encourage you to review their respective privacy policies.
10. Changes to Policy
We may update this Privacy Policy from time to time to ensure compliance with legal or operational requirements. The updated version will be posted on our website with the effective date indicated.
11. Contacting Us
If you have any questions, feedback, or requests relating to your personal data or this Privacy Policy, please contact:
Data Protection Officer
Premier Property Consultancy Pte Ltd
538 Geylang Road, The Arizon #02-09 Singapore 389493
Email: mail@premierproperty.com.sg
Telephone: 6741 2885
By continuing to engage with Premier Property Consultancy Pte Ltd, you acknowledge that you have read and understood this Privacy Policy.